Privacy policy Srilankatransfer.com
Thank you for visiting our website and for your interest in our offers and information.
The protection of personal data is an important corporate objective for srilankatransfer.de. srilankatransfer.de undertakes to strictly comply with the Federal Data Protection Act, the Telemedia Act and the other relevant statutory provisions for the protection of personal data. Compliance with these regulations is continuously monitored by our data protection officer. Our customers and business partners can trust that the data provided to us will be treated confidentially and for the intended purpose and will only be processed by authorized employees.
Internet access data
You can use our website without logging in. When you access our website via the Internet, usage data is collected for technical reasons, such as the IP address of the client used, the date and time of access and which pages are accessed. This data stored on the server is only analyzed by us for statistical purposes in order to further improve our website for you.
This information is not stored permanently. No attempt is made to link this data to you as a person.
Cookies
We use cookies for the booking process in order to be able to register the various steps of a booking process. Cookies are very small text files with printable characters that are stored on your computer. As a user, you can prevent cookies from being set by changing your browser settings, but this will prevent you from making bookings. You can query the setting of cookies and approve them individually, but this is usually very impractical, as almost all providers of Internet information work with cookies and therefore cookies must be confirmed or rejected almost every time they are called up. A good way to protect your privacy is to automatically delete all cookies when you close your browser.
Inquiries via the contact form
You have the option of sending inquiries to srilankatransfer.de via our contact form. The information required is limited to your name, contact details and the reason for your request. We use this information exclusively to answer and process your request.
If we receive inquiries via agencies or travel agencies, we ensure that information is only passed on to authorized recipients.
Status query
If you have booked a trip, you have the option of using the status query to check the processing status. You must authenticate yourself with your booking number and name.
Booking services and passing them on to other companies
To book your trips, we ask for the necessary personal details (name, address, contact details, details of fellow travelers) and the details of the trip itself (destination, hotel, travel dates, flight details). Depending on the booking, you may also be asked for additional information (accommodation preferences, excursions, transfers, etc.). As you enter the data yourself, you know what information you are sending us. If you enter personal data of fellow travelers or book trips for third parties, you must ensure that you have the consent of the persons concerned.
The data collected will be used by us to provide the requested services. Some of this data must be passed on to the respective service providers (airlines, hotels, activity providers, etc.). In doing so, we pay attention to data economy and only pass on the data that is necessary for the provision of the specific service.
Insofar as this is necessary for the services you have booked, necessary data will also be passed on to online service providers (data center operators, internet booking engines). We also use the services of marketing services that help us to improve our offers for you. We have concluded contractual agreements with these service providers to comply with data protection regulations. These agreements stipulate that the data may only be used for the agreed contractual purpose.
Booking data is stored and archived by us in our systems in accordance with legal regulations.
Information on payment transactions
For payments by credit card, direct debit or PayPal, we display the pages of external service providers directly on our homepage. We only receive the information that a payment has been made. All other information on payment transactions remains with the respective service provider.
Post-processing and advertising
We may also use your data to ask you for a subsequent assessment of the quality of your trip or to send you interesting offers.
If you do not wish to receive any further information from us, you can let us know. We will take your request into account.
We do not pass on any personal data to third parties for advertising purposes.
Data security
We process personal data with the greatest possible security. To this end, we use encrypted connections and a certified data center. We have taken organizational and technical security precautions to protect your data as well as possible.
We endeavor to work only with reliable partners. However, depending on the destination, we cannot control or guarantee that the service providers act in compliance with European data protection regulations, as European legislation does not apply in other countries, or only in a modified form.
Please also note that many countries have regulations on reporting travel data to the authorities or that the security authorities have access rights to travel data.
The use of Facebook plugins (Like button)
Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our site.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we have no precise knowledge of the content of the transmitted data or its use by Facebook. You can find information on this in Facebook's privacy policy.
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Use of Google Analytics
Our websites use Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses cookies, which are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there. However, due to the IP anonymization activated by us, your IP address is shortened so that no assignment of the user is possible by the IP address alone.
We use Google Analytics to analyze the use of our websites. Google has undertaken not to merge the IP address transmitted by your browser as part of Google Analytics with other Google data.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Changes to this privacy policy
This privacy policy describes the current use of data that we collect via our website. We reserve the right to update this privacy policy in the future if changes to our business processes or changes to the legal basis make this necessary.
If you have any questions about our privacy policy or questions about your personal data, you can reach us via our contact page or via the srilankatransfer.de e-mail address.
Status October 2022
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